Announcing Basewell Intelligence 3.1

Last year's release of Basewell Intelligence 3.0 proved what's possible when teams have reliable, instant access to critical company information. The impact has been clear: organizations using Basewell for employee training save an average 66 hours per person monthly, while optimizing their workflows and eliminating busywork.

Today we're proud to release our 3.1 model update, improving speed, accuracy, and complex documentation support while ensuring answers are more personalized and relevant than ever.

Three critical functions in the 3.1 update make this possible:

1. Basewell’s answer engine personalizes responses more accurately, taking the user’s role, knowledge, and needs into deeper consideration.

2. A new inference layer has been added to evaluate both source material accuracy and user context before generating responses, ensuring every answer meets both technical accuracy and relevance thresholds.

3. This process has been tuned to our quality and speed standards, meaning time-to-responses is dramatically decreased without impacting response quality.

This release is the first of many Intelligence improvements coming in 2025. As Basewell gets smarter, faster, and more personalized, we're excited to help your teams take back wasted time and produce meaningful work.

Experience the difference of frictionless employee training tools with a hands-on walkthrough. Click below to get started. ↓